IT Infrastructure Support

Computer systems and networks are the backbone of an organization and should efficiently and effectively support all operations. This requires a technology investment strategy that supports the goals of the organization and either provides a return on investment or creates a positive earned value. Infrastructure solutions must also be adaptable to a dynamic environment.

We use enterprise-wide communications to design, build, and maintain a certifiable and compliant infrastructure to meet all requirements.

• Network documentation
• Network services (assessment & planning, network management, performance monitoring, capacity planning, cable plant);
• Network security audits and planning;
• Desktop support and systems management
• Server administration
• Help Desk operations, audits, and outsourcing support
• New technology research and implementation;
• Deployment of policies and processes (COBIT / ITIL compliance);
• Interoperability;
• Continuity of operations planning;